Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is trained to swiftly attend to all of our cloud website hosting clients’ issues and information inquiries. Through our ticket system, you’ll be able to supply your question and a support staff fellow member will, no doubt get back to you within maximum 1 hour. In fact, practice proves that the common response time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a group of certified technicians that are ready to answer to your question promptly. You’ll be able to communicate with the technical support staff by opening a tech support ticket from your Website Control Panel or by sending us an email message. On business days, you may also call us on the telephone or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Spdy VPS’s Control Panel has a comprehensive practical knowledge base that is built into all parts. In each area, you’ll find a Help button that will load for you a selection of step–by–step guides on how to apply a specific function or execute a selected action. Also, we have produced tutorial online videos so you can get a better idea of the Control Panel’s interface.