Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Our crew of professionals will do their best to respond to your assistance inquiries within approximately 1 hour. If, however, the difficulty you have experienced requires some help from the Admin =Dept,= we are going to forward the ticket to the administrator on shift and will write a note to tell you.

  • Top quality support service

  • Top–quality Client Assist Service

  • Our customer assist Dept will be on shift for you round–the–clock to to handle all service inquiry tickets that you send to us. We offer client help and support for all apps that are pre–configured on your hosting server. These include our custom created Website Control Panel, the preferred OS and also the server management panel (with respect to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Website Control Panel that will come for free with the virtual server, you will find an interesting Help section, incorporating everything you need to be informed on when maintaining your web–sites and software. We have introduced a wide selection of how to articles and video courses that demonstrate the important site management responsibilities in an easy to comprehend fashion.