Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find nearly all the answers to your questions in the intuitive Help section built into Spdy NET’s Site Control Panel. It includes an ever–growing knowledgebase with frequently asked questions and comprehensive how–to articles written by our proficient customer support staff.

  • Top quality support service
  • Educational Videos

  • If you wish to see how a task is carried out or how a problem is dealt with, rather than just reading about it, then examine our collection of how–to video tutorials. They cover a lot of different issues and will help you swiftly understand how to work with the Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 technical support service and a 1–hour ticket response guarantee. Our qualified techs will be online 24x7x365 to respond to your inquiries and to rectify any issue that you could possibly stumble upon. Just submit a customer service request from the Help Center and we’ll respond to you without any delay at all.