Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What type of services in particular can VPS and dedicated server users take full advantage of?
Apart from having more system resources, a good reason why you could get your own web server and use it instead of a shared website hosting plan is the fact that you can install and run a large selection of software. With a shared account, you'll be able to use applications, which don't need root access and aren't set up server-side, so when you require certain software for your web sites, you can't install it on a shared web server. This is not the situation with a server of your own in which you could install anything you need. The downside is that you may not have much experience and managing your own hosting server is more challenging that managing a shared Internet hosting account in which the provider manages most things. This is why we offer one more service for our server packages called Installation & Troubleshooting and you can take full advantage of it any time you experience any issues with the supervision of your machine.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired for any of the virtual private server
solutions regardless of the Operating System and Control Panel that you have selected or the task that you need to be performed as our administrators will help you with anything relevant to the software on the machine. This includes, but isn't limited to, setting up third-party software, setting up server options, troubleshooting scripts in case they do not perform efficiently, etc. The upgrade includes an hour of work and if a specific task requires less time, the rest of the minutes will be available for the future and will be listed inside the virtual private server billing Control Panel. You can use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your hosting server. This way, you may work on your web sites without needing to worry that you'll not be able to use some application or losing time on complex issues.
Installation and Troubleshooting in Dedicated Web Hosting
In case you require our upgrade for any reason, you can add it to your dedicated server
with several mouse clicks through your billing Control Panel or if you will require some custom work on the server immediately after it is set up, you can acquire the upgrade during the signup process and inform us exactly what you need to be done, so everything shall be ready once your server is functioning. 60 minutes of custom work are added to your account each and every time you get the upgrade, so you can take advantage of this service as many times as you require. If some task requires less time to be finished, you won't lose the remaining minutes and they'll be available for future tasks. Our upgrade will allow you to focus on building and advertising your websites without wasting time on maintaining the dedicated hosting server or the software set up on it. You'll be able to take advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with aren't sufficient to complete all of tasks which you need.