Lots of users who begin using their first web hosting account, or switch companies, typically have queries in regards to how specific operations are executed or stumble upon problems when setting up different things, including emails, website settings, etc. This is the reason why, lots of hosting companies have prepared documentation with frequently asked questions and issues in order to help their clients obtain info swiftly and seamlessly. Consequently, the help desk support staff members can concentrate on actual issues that certain clients may be experiencing, as the solution for the smaller things will be available on the Internet and clients can handle them without contacting the client support staff. Having elaborate documentation is really important, particularly for new users with no prior experience, since the hosting service involves a host of features and many people can get puzzled about what to do. A good information repository can both help you do the tasks that you wish and become aware of how the web hosting service works as a whole.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting
packages include an extensive knowledge base where you can find info about all the difficulties that you could possibly come across and their solutions. You can acquaint yourself with how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but still you are unable to send email messages, for instance. We’ve made every effort to be as thorough as possible and to cover all possible options in order to help you save time and to supply you with different solutions for each and every issue. The knowledge base includes informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, whilst if you want to browse through the entire list of articles, you should go to the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers
feature an elaborate online article library where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we have assembled from our customers throughout the years and, as a consequence, our articles cover specific problems that you could encounter and suggest the fastest means of solving them, for instance getting a 500 Internal Server Error message or being unable to send emails from your desktop PC even though you have the correct settings. The articles are available in every section of the Control Panel and you can examine them at any time. They can help you enhance your knowledge not only about our services, but also about the hosting sphere as a whole, as they include comprehensive instructions and general info such as what file permissions or cron jobs are.